Shenzhen.China +86-755-21011239 sales@billionaireled.com
  • Q

    What is the payment method?

    A

    T/T, Westunion, Paypal, L/C and other.

  • Q

    What is the minimum order quantity?

    A

    It's generally 100pcs, depending on the specific product model.

  • Q

    If I order a large quantity, can I get a lower price?

    A

    Yes, the larger the quantity, the cheaper the price.

  • Q

    What are the shipping methods after ordering?

    A

    Express, air, sea, etc.

  • Q

    How to calculate the transportation cost?

    A

    Quotation generally does not include freight, customers can choose freight prepaid or collect.

  • Q

    How long is the delivery date?

    A

    Sample list usually takes 3 to 7 days. The order placed in bulk depends on the quantity of the goods.

  • Q

    How long is the warranty period?

    A

    Our company has a warranty period clause, 36 ~ 60 months, and also depends on the product category.

  • Q

    Who pays the freight cost for the repaired product?

    A

    During the warranty period, the cost of returning the repaired product to our company is borne by the customer, and the cost of returning it to the customer after repair is paid by our company; the freight and maintenance costs outside the warranty period are paid by the customer.

  • Q

    How to place an order?

    A

    After confirmed the PI, the sample order requires 100% advance payment; the bulk order receives 30% deposit and arranges the production of the order, and 70% of the balance is settled before shipment.

  • Q

    Do you support OEM and ODM orders?

    A

    Yes, both support.